Support Online

We're here to help you succeed

Got a question, a billing issue, or a partnership idea? Reach out — our team typically responds within a few hours.

Usually responds in < 4 hours
Mon – Sat, 9 AM – 10 PM PKT
support@takeshorts.com
🎬 ✦ A message from TakeShorts to every creator ✦

You don't just make videos.
You change lives —
one short at a time.

We see you. The late nights. The doubts. The moments when the algorithm feels unfair and the views don't match your effort. We know what it feels like to pour your heart into something and wonder if anyone is watching.

But here's what we know for certain — your voice matters. The story only you can tell. The lesson only you can teach. The laugh only you can spark. Somewhere out there, someone is waiting for exactly what you create. They just haven't found you yet.

That's exactly why we built TakeShorts. Not just to cut videos. But to amplify you — to take every single piece of content you make and turn it into the reach you deserve, without burning you out in the process.

The world doesn't need perfect creators. It needs real ones — creators who show up, who try, who share, and who dare to be seen. That's you.

Every short you generate with us is a door opening to a new audience. Every caption we add is a bridge across languages and borders. Every clip is your story finding its way to someone who needs to hear it.

You are not just a creator. You are a movement. And TakeShorts is here — as your AI-powered co-creator, your backstage crew, your biggest technical supporter — so you can spend less time in the edit bay and more time doing what you were born to do: create.

🚀
We amplify you
One video becomes dozens of shorts reaching thousands more
💙
We believe in you
Built by creators who know the grind and refuse to let talent go unheard
⚡
We free your time
AI handles the editing so your energy stays in the creating
With love and belief in every creator —
Muhammad Ashraf, Founder & CEO, TakeShorts AI

How to reach us

🏢 Company & Ownership

🏷️
Company Name
TakeShorts AI
👑
Owner & Founder
Muhammad Ashraf Owner
💼
Role
Founder & Chief Executive Officer (CEO)
🌐
Platform
✉️
Email
📍
Location
Faisalabad, Punjab, Pakistan

💡 What we can help with

Account setup Video processing Caption styles Plan upgrades Billing & refunds API access Affiliate payouts Partnership deals Bug reports Feature requests Urdu / Arabic support GPU processing

⚡ Quick help

GPU / slow processing? Our AI runs Whisper large-v3. Large videos can take 5–20 minutes. You'll get an email when ready.

Plan not activated? Email us with your payment receipt — we'll activate manually within 1 hour.

Refund request? Email with subject "Refund Request" and your order details. Processed in 5–10 business days.

Affiliate payout? Minimum $5 withdrawal via Payoneer or international bank transfer. Instant signup.